COMPLAINTS

 
contact us

Our aim is to provide a first class standard of service. However, should you feel this objective has not been achieved you should, in the first instance, talk to your broker who arranged your cover or refer to your policy wording which will detail the complaints procedure to follow. If you require any further assistance in this process, please contact:

George Grundy
Corniche Ltd
Birchin Court
20 Birchin Lane
London
EC3V 9DU
Telephone: +44 (0)203 713 4632

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If, in the event of contacting the above office, you are still dissatisfied, then you can direct your complaint to:

The Financial Ombudsman Service
South Quay Plaza
183, Marsh Wall
London
E14 9SR

Telephone: 0800 023 4567

Website: www.financial-ombudsman.org.uk

Please quote your policy number in all correspondence.

 

FIND US

Birchin Court, 20 Birchin Lane,
London, EC3V 9DU

CALL US

John Norman : 0203 713 4631
George Grundy : 0203 713 4632
Steve Parcell : 0203 713 4637 (Commercial Combined enquiries)